1. Overview

At Avi Fancy Boxes, we deal in gift packing items such as baskets, trays, boxes, saree covers, and related products.

Due to the nature of our products and bulk business model, we follow a strict return and refund policy.

2. No Return Policy (General)

We do not accept returns in the following cases:

• Bulk orders (B2B purchases)
• Customized or made-to-order products
• Change of mind after purchase
• Minor variations in color, design, or finish

All product images are for reference purposes. Slight differences may occur.

3. Return Eligibility (Limited Cases Only)

Returns are accepted only if:

• The product is damaged during delivery
• The wrong product is delivered

To be eligible:

• You must inform us within 24 hours of delivery
• You must provide clear photo/video proof
• The product must be unused and in original condition

4. Refund Process

Once your request is reviewed and approved:

• Refund will be processed within 5–7 business days
• Refund will be issued through the original payment method

We reserve the right to approve or reject refund requests after inspection.

5. Replacement Policy

In some cases, we may offer a replacement instead of a refund.

Replacement depends on:

• Product availability
• Nature of the issue

6. Non-Refundable Cases

Refunds will not be provided for:

• Incorrect order placed by customer
• Delay in delivery due to courier/logistics
• Slight size, color, or design variation
• Used or damaged products after delivery

7. Bulk Orders (Important)

All bulk orders are considered final sale.

• No return or refund will be accepted for bulk purchases
• Customers are advised to confirm product details before ordering

8. Cancellation Policy

• Orders can be cancelled only before dispatch
• Once shipped, orders cannot be cancelled
• Bulk and customized orders cannot be cancelled

9. Contact for Support

If you face any issue, contact us:

Avi Fancy Boxes
Owner: Avi Gupta
Phone / WhatsApp: +91 9205784810
Email: avifancyboxes@gmail.com
Location: Delhi, India

10. Final Decision

All decisions regarding returns, refunds, or replacements are at the sole discretion of Avi Fancy Boxes.

11. Agreement

By placing an order on our website, you agree to this Refund & Return Policy.